Now Serving US Businesses — Monrovia, Liberia

Cut Your Call Center Costs by 50% Without Cutting Quality

BNS Technology Solutions connects US businesses with rigorously trained, English-fluent agents in Liberia — purpose-built for Auto Insurance, Medicare, ACA, and B2B campaigns.

50%+
Average Cost Reduction
100%
English-Fluent Agents
4
Active US Verticals
GMT
US East Coast Overlap
The Competitive Edge

Why Liberia Is the Right Outsourcing Choice

Liberia offers a uniquely compelling combination for US businesses — English-first culture, favorable time zone alignment, and dramatically lower labor costs.

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Native English Culture

English is Liberia's official language — not a second language. Your customers speak with agents who communicate naturally and confidently.

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Ideal Time Zone Overlap

Liberia operates on GMT — only 5 hours ahead of US Eastern Time. Your US business hours are our peak operating hours, with minimal scheduling friction.

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50%+ Cost Savings

Significantly lower labor costs than US-based agents — without the communication barriers of other offshore markets. Get more dials for fewer dollars.

🎓

Trained for US Campaigns

Our agents are specifically trained on US insurance regulations, Medicare/ACA guidelines, and B2B sales cadences — not repurposed general labor.

What We Do

Specialized Services for US Markets

We don't do generic call center work. Every campaign is built around the compliance requirements and conversion patterns of your specific industry.

Insurance

Auto Insurance Campaigns

High-volume outbound lead generation and appointment setting for auto insurance agencies and carriers — optimized for contact rates and qualified transfer volume.

  • TCPA-compliant outbound dialing
  • Live transfer to licensed agents
  • Warm lead qualification scripts
  • Real-time call reporting
Medicare

Medicare Outreach

Trained agents who understand Medicare Advantage, Part D, and enrollment windows — building compliant conversations that convert seniors into enrolled members.

  • CMS-compliant scripts and processes
  • Enrollment period campaign bursts
  • Beneficiary education calls
  • Warm transfer to licensed agents
ACA

ACA Lead Generation

Outbound campaigns targeting uninsured and underinsured Americans during Open Enrollment and Special Enrollment Periods — driven by compliant, conversion-focused scripts.

  • Open & Special Enrollment campaigns
  • Income-based subsidy qualification
  • Bilingual agent options available
  • CRM data capture and transfer
B2B

B2B Outreach & Appointment Setting

Cold outreach, prospect qualification, and appointment setting for US businesses targeting SMBs and mid-market decision-makers — with professional, polished English communication.

  • Decision-maker prospecting
  • Discovery call scheduling
  • CRM-integrated pipeline updates
  • Multi-touch follow-up sequences
Simple Process

From Consultation to Live Campaign in Days

We've streamlined the onboarding process so you're generating calls — not paperwork — as quickly as possible.

1

Discovery Call

We learn your campaign goals, target audience, compliance requirements, and volume needs in a free 30-minute consultation.

2

Custom Proposal

We send a tailored scope of work with agent count, scripts, KPIs, reporting cadence, and transparent pricing — within 48 hours.

3

Agent Training

Your dedicated agents are trained on your product, script, CRM, and compliance standards before a single call is made.

4

Go Live & Optimize

Campaigns launch with daily performance monitoring and weekly reporting. We adjust scripts and targeting based on real results.

ROI Tool

See Your Potential Savings

Enter your current call center setup and see what you could save by outsourcing to BNS.

$18,720
Current Annual Cost
$9,360
BNS Annual Cost
$9,360
Annual Savings

Estimates based on fully-loaded hourly rates. Actual savings vary by engagement.

Compliance & Standards

Built for US Regulatory Requirements

Operating in regulated industries demands rigorous compliance. Our agents are trained on the standards that matter to your business.

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TCPA Compliance

All outbound campaigns operate within Telephone Consumer Protection Act requirements — protecting you from regulatory risk.

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CMS Medicare Guidelines

Medicare agents are trained on CMS marketing guidelines, scope of appointment requirements, and enrollment verification processes.

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Data Privacy Standards

Secure handling of consumer data with access controls, call recording policies, and documented data retention procedures.

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Transparent Reporting

Weekly performance reports with KPI dashboards — dials, contacts, conversions, transfers — so you always know exactly what you're getting.

Client Feedback

What Our Clients Say

We're early in our journey — but the results our clients experience speak for themselves.

We were skeptical about an offshore partner for our Medicare campaigns, but BNS exceeded expectations. The agents understood the product, followed the script, and our transfer quality improved significantly within the first two weeks.

RT
R. Thompson
Director of Operations, Medicare Insurance Agency

The cost savings alone made the switch worthwhile. But the surprising part was how professional the communication was — zero language friction. My US clients couldn't tell the difference in call quality.

KJ
K. Johnson
Owner, Independent Insurance Agency

BNS helped us scale our ACA enrollment campaign during Open Enrollment without the overhead of hiring domestically. They ramped up fast and delivered clean lead data into our CRM daily.

ML
M. Lewis
VP Marketing, Health Insurance Brokerage
Let's Talk

Ready to Cut Costs Without Cutting Corners?

Tell us about your campaign and we'll respond within one business day with a proposal tailored to your volume, vertical, and budget.

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Location Monrovia, Liberia (West Africa)
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Time Zone GMT (UTC+0) — 5 hrs ahead of US Eastern
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✉️
Send Us a Message Fill out the form — we respond within 1 business day